About National Digital Nagrik Forum:

• It is an online platform that aims to advance the rights of traders and consumers and other sections of society, and shape policy to boost the digital trade economy.
• The forum aims to raise awareness about digital regulations and help build the capacities of citizens to engage with innovation via expert sessions and instructional materials.
• Objective: To shape policy discourse around digital economy trade in India with a view to contributing to the Government of India’s vision of creating a trillion-dollar digital economy while maintaining an open, safe, trusted and accountable internet ecosystem.
• It will conduct awareness camps, digital and physical dialogues and trainings, as well as targeted outreach to stakeholders from government, private sector and civil society,
• It will focus on five core themes. 
  • The first pillar consists of consumer protection and online safety with a core focus on efficient grievance redressal.
  • The pitfalls of digital cartelisation and how a level-playing field is necessary to discourage discriminatory and anti-competitive practices in the online world are part of the second pillar.
  • Third, the potential of Indian digital technologies to not only transform retail and industrial trade but also boost employment and expand the investment footprint.
  • Fourth, a first principles-based taxation policy that encourages certainty and productivity, especially for sectors with high growth potential, while preventing illegal activities such as tax evasion and money laundering.
  • Finally, the forum will study emerging technologies, such as blockchain and artificial intelligence, to assess their impact on retail trade and, at the same time, safeguard consumers’ interests.